U.S. Agency to Debt Collectors: No More Abusive Practices
You’ve got rights as a consumer and the top consumer watchdog, Federal Trade Commission, officially put debt collectors on notice last Wednesday, advising companies in special bulletins that they will be held accountable for illegally collecting a consumer’s debts.
If you are in debt, this does not give these collection agencies the right to disrespect or malign you for it. They are in the first place in business because of customers like you.
So you should know your right too as a consumer. These collection agencies have no right to treat you unfairly and to deceptively inform you of consequences.