By now, everyone knows what AI is. It is Artificial Intelligence. We are all seeing it today as a new and developing thing, but did you know it’s been around since 1956? Many of us see it and hear it daily in our lives in the form of IBM’s Watson, Amazon’s Echo, and of course, Alexa. AI is here, and there will be no return to life as it was without it. Most all of us have some interaction with AI on a day to day basis, even if we don’t know it.
AI is quickly moving to the forefront of businesses. Every business will soon have to implement many of AI’s ideas and machines to keep themselves on the cutting edge.
Artificial Intelligence is a term for all types of software that engages in a human-like manner. AI learns, plans, solves problems, and now even thinks on its own.
One aspect of AI is called Machine Learning. Machines are now programmed to learn things very quickly and process vast amounts of data at blazing speeds. The originator’s program an algorithm into the machine’s computer software; using that algorithm, the device gathers more data while learning as it goes. It’s almost like a person who grows from childhood to an adult receiving more information until he or she grows into maturity.
Machines and computers can process data thousands of times faster than humans. Most manufacturing plants hare computers running their multi-faceted operations. These computers catch problems and shortcomings and can quickly put all of those recommendations into the hands of the people running the company.
For now, AI is just a supporting tool for us humans and allows us to use the information from it in practical and efficient ways. But the “big elephant in the room” question on everyone’s mind is, “is it going to evolve to a point where humans might not have control over it?
When a software begins to make decisions on its own, this is AI.
We are heading towards cars without drivers and automated things we could not have imagined. Think of the amount of data that must be processed in split seconds to make a driverless vehicle possible. I test drove a Volvo the other day and was very surprised. With the salesman sitting in the passenger seat beside me, he told me to take my hand off the wheel, going around the upcoming turns. I sat there with my hands an inch or two off the steering wheel as I watched as the car navigated the corners all by itself!
Some experts predict AI will be used in restaurants for tracking people with cell phones who enter the restaurant. The software will change the music according to the likes and dislikes of those eating there. These things are not far off and could even be used right now without us ever knowing about it.
All of us know how marketing algorithms target us with advertising. Advertisers target us accordingly with things we have looked at or bought over the internet—this all a form of AI.
Will robots and AI change the whole landscape of business and the workforce? Could someone who works in a call center be replaced by a robot? Of course, they could. How many times do you make a call to your internet provider or cell phone provider and get super frustrated because you can’t even talk to a live person?
Most of everything we see on our computer screens, TVs, and phones are in two dimensions. Still, soon most of these experiences will be in 3D, and we will feel and sense that we are there in the projected environment, and not just watching from a distance.
One of the great things about AI is its effectiveness in cybersecurity. Banks are using AI and credit card companies to detect fraud, adjust to increasing data, and help keep us safe from identity thieves, scammers, and people with ill intent.
AI is already here in business, and AI is undoubtedly a part of it going forward. Its overall impact on the world is still to be seen, but we all need to be well aware of it. Technology is a beautiful thing, but we should always be careful to use technology as a tool and never let it control us. Ai should not replace the processes we already have in place. Still, it should enhance and improve our businesses and help us work smarter and faster.